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• The prices on display are inclusive of air shipping. Custom clearing fees are taken care of by us. VAT is levied by your local authority, and we would recommend you check your government’s website prior to ordering.
• You will receive your doll in discrete packaging (plain brown box with no content descriptions).
• You can arrange a suitable day for delivery.
• You will be issued a tracking number approx. 2 days after dispatch.
• You can follow your doll's journey in your registered account with us.
Dolls in stock will be dispatched within 24 hours, the average delivery time for "Ready stock dolls" is about 3 - 7 business days after payment is completed for destinations in Europe and USA, and 1 working day for Singapore.
• Shipping times vary depending on your location, please contact our friendly team for an estimate.
*For customers in Australia, Canada, Norway, Switzerland, Iceland, South Africa and now the UK (Post Brexit): Import duties are calculated as your doll passes through customs. Unfortunately, this means we cannot pay import fees in advance. This can sometimes cause minor delays to our expected delivery times, but we still provide a full customs clearance service.

Visit our Customization and shipping & page for more information.
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